Stay Guide

01

Before arrival

• After booking, register the name of every guest and the number of guests.
• Telling us your estimated arrival time makes the day itself easier.
• Check-in instructions (the entrance and how to get into your room) are emailed to you before your arrival date.
• There is no on-site parking. If you're driving, please use a nearby coin parking lot.

02

Check-in

• Check in any time after 15:00. There is no arrival window to meet.
• The entrance is the red door immediately to your left as you leave Exit 4 at Dobutsuen-mae Station.
• How to get into your room is in your check-in email.
• The property is unstaffed, so nobody will meet you in person.
• Only registered guests may enter the building or the rooms.

03

Rooms & amenities

• Dormitory: separate rooms for men and women. Use the shower and toilet reserved for the dormitory.
• Kitchen: cookware, tableware, microwave and refrigerator.
• Washing machine: in your room. Detergent: <state whether provided>.
• Bath and toilet: private to each room.
• Amenities: towels, toothbrush, shampoo, body soap, hairdryer.
• Wi-Fi: connection details are posted in your room.
• Rubbish: <state sorting and where to leave it>

04

Rooftop terrace

• Open to all guests.
• Hours: <state hours>. Please keep noise down at night for our neighbours.
• Smoking: <state whether permitted>. Please don't use open flames.
• Take anything you brought up back down with you.

05

Check-out

• Check-out is at 10:00.
• On your way out, please lock the windows and switch off the air conditioning.
• Returning the key: <state the method>.
• If you've left something behind, email us.

06

If something goes wrong

• Can't get in: check the steps in your check-in email again, and email us if that doesn't solve it.
• Something isn't working: email us what's happening and we'll deal with it.
• Emergencies: fire and ambulance 119, police 110.

Finding us

Routes from the nearest stations and directions to the entrance are on the main page, under ACCESS.